Make sure your device is connected to the
Make sure you entered the correct
license keyduring the GazeTracker initialization.
Make sure the app has the camera permission approved.
Make sure the bundle ID of the production key is the same as that of the app.
The followings are cases of typical authentication failure due to using incorrect license key
Development Keyin the production environment.
Production Keyin the development environment.
Not using license keyin
- The device time is not set correctly.
- Free trial period has finished. You can always apply for extension.
- If you are having difficult time authenticating, please send email to firstname.lastname@example.org. We would more more than happy to help.